Courier work through platforms like dot. has become one of the most accessible ways to earn a flexible income in Zimbabwe. This guide covers everything — what you need to get started, how much you can expect to earn, and how to sign up today.
A dot. courier accepts delivery orders through the app and completes pick-up and drop-off trips across their city. Orders are matched to you based on your location. You see the pick-up point, the drop-off point, and the estimated payout before you accept — so you always know what you're getting into before committing.
Deliveries are typically food orders from local restaurants, but also include parcels, documents, and other items from merchants on the platform.
There are no upfront costs, no vehicle ownership requirements beyond what you already have, and no minimum hours. You decide when and how much you work.
Motorbike couriers tend to complete more deliveries per hour due to speed and the ability to navigate traffic. But foot or bicycle couriers can do very well in high-density areas with short delivery distances.
Your earnings depend entirely on how many deliveries you complete and during which hours. Each delivery has a payout that you see before accepting — typically based on distance. Busier times (lunch and dinner hours) see more orders, which means more opportunities.
There is no cap on earnings. The more you work, the more you earn. Payouts go directly to your EcoCash wallet on request, once you reach the minimum threshold.
Focus on operating during peak hours — 12:00–14:00 and 18:00–21:00 — to maximise your deliveries. Areas near restaurants and business districts also tend to have higher order volumes.
On your first day as a dot. courier:
It's straightforward. The app guides you through each step. If you have any issues on your first run, contact the dot. support team at +263 78 8014717.
Do I need a driving licence?
A licence is required if you're operating a motor vehicle. Bicycle couriers do not need one. Always carry valid ID regardless of your mode of transport.
Can I work in both Harare and Bulawayo?
Yes, if you're registered in both cities. You'll need to toggle your active city in the app when you switch locations.
What if a customer says they didn't receive their order?
Follow the in-app dispute process, or contact dot. support directly. Always confirm delivery in the app immediately after completing a drop-off as your record.
Ready to start earning? Sign up as a dot. courier in Harare or Bulawayo today — free to join, no upfront costs.
Sign up as a Courier